Array Technologies, a global leader in utility-scale solar tracking solutions, is thrilled to announce the launch of its comprehensive Field Services and Customer Training solutions. Designed to meet the ever-evolving demands of the solar industry, these offerings tackle key challenges facing the industry to help reduce operational downtime and increase productivity and quality in the field.
The on-site and remote services and training offerings, currently available in the U.S. with plans to expand to international markets in the future, are crafted to meet the unique needs of engineering, procurement and construction (EPC) professionals, utility-scale solar, operation and maintenance (O&M) partners, and solar site developers.
“Our new services and training offerings embody Array’s unwavering commitment to equip our clients with the skills and solutions they need for optimal solar farm operation,” said Kevin Hostetler, CEO of Array. “By offering solutions tailor-made for our customers’ needs, Array is reinforcing its commitment of being a trusted, reliable partner for our customers through every stage of their utility-scale solar project.”
Array’s Customer Training Solutions offer an innovative approach to workforce development, and we’re proud to share that our courses meet the requirements for up to eight North American Board of Certified Energy Partners (NABCEP) professional development credits, which adds additional value to our customers.
The Company’s new customizable Field Service Solutions deliver value-added, long-term services to meet a range of site-specific needs, from upgrading software to on-site logistics and delivery support.
To help introduce these offerings, Array expanded its customer and product support teams over the last year, including hiring a director of training and development. In addition to the new supplemental after-market offerings, all Array tracker orders include a dedicated project manager and standard help desk support to ensure all projects run smoothly.
More information on the programs can be found on Array’s Course Catalog and Field Service solutions webpages.